Occasionally, there are no words to tell a story. You just need to watch this "PSA" on YouTube. If anyone you know has ever asked your advice on how to set the clock on their VCR, how to wire their speakers, or how to install Windows, you need to watch this. Anyone with a grandmother, anyone who ever had a grandmother needs to watch this.
The folks at the FCC need to watch this. —Leslie Shapiro
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